الشحن

Shipping Policy


At Hayat Beauty & Care, we strive to process and deliver your orders as quickly and safely as possible. Please review our shipping practices below.

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and public holidays in the Kingdom of Bahrain) after receiving your order confirmation email.

  • You will receive another notification via email or WhatsApp when your order has shipped.

  • Note: During high-volume periods or promotional sales, processing times may experience slight delays. We will notify you if there is a significant delay in the shipment of your order.

2. Domestic Delivery (Within Bahrain)

  • Delivery Rate: We offer a flat delivery rate of [INSERT AMOUNT, e.g., 1.500 BHD] for all areas within Bahrain.

  • Free Delivery: We offer free local delivery for orders over [INSERT AMOUNT, e.g., 20 BHD].

  • Delivery Time: Local deliveries are typically completed within 1 to 2 business days after the order is processed.

3. GCC and International Shipping

  • We proudly ship our natural products to all GCC countries (Saudi Arabia, United Arab Emirates, Kuwait, Oman, and Qatar) via our trusted shipping partners, such as Aramex and DHL.

  • Shipping Rates: Shipping charges for your order will be calculated automatically and displayed at checkout. The rate is based on the total weight of your order and the destination country.

  • Delivery Time: GCC shipments typically take between 3 to 7 business days to arrive, depending on the destination and customs clearance processes.

4. Customs, Duties, and Taxes (For International Orders)

  • Hayat Beauty & Care is not responsible for any customs fees, duties, or taxes applied to your order once it reaches the destination country.

  • All fees imposed during or after shipping (including tariffs, taxes, and VAT in the destination country) are the sole responsibility of the customer.

5. Order Tracking

  • Once your order is dispatched, you will receive a shipping confirmation email and/or WhatsApp message containing your tracking number and a link to track your package.

  • Please allow up to 24 hours for the tracking information to become active on the courier's system.

6. Damages and Lost Packages

  • If you receive a damaged order, please contact us immediately at admin@hayat.beauty or via WhatsApp at +973 3761 8888 with a photo of the damaged items and the packaging.

  • We are not liable for packages that are marked as "Delivered" by the courier but are lost or stolen from the delivery location. Please ensure the delivery address provided is secure.